FAQs

Mass Meals is a specialized platform offering innovative and integrated solutions for group meal services. Clients can order meals based on their nutritional needs for their staff through strategic partnerships with trusted catering companies across various cities.

Factories, construction companies, Umrah and Hajj campaigns, events and parties, schools, hospitals, and coffee shops

After registering through the client portal, you can follow the ordering process based on your needs

You can submit your request, and within a maximum of 48 hours, you’ll receive a price quote via email

Yes, you can contact customer service via WhatsApp at 920016113, and a representative will assist you

We offer over 500 international main dishes, along with 50+ sides and beverages. Clients can categorize their needs directly on the platform

Meals are categorized as luxury, premium, and economical

Individual packaging, open buffet, and private chef at the client’s location

Fresh meals, dry meals, and bacteria-free meals

Yes, tasting meals are available

Yes, discounts are available.

We can manage daily supply in an organized manner for one client across multiple sites or cities

Through the client’s personal account on the platform, and they will be addressed directly

Yes, through a detailed daily evaluation. If ratings are very low, our customer service team will contact the client to understand and resolve the issue

Yes, compensations and discounts are available

Our technical and operational customer service team is ready to receive your feedback and inquiries via direct call, WhatsApp, or your account on the Mass Meals platform

Riyadh, Jeddah, Makkah, Madinah, Khobar and surrounding areas

Based on the client’s geographic location

We qualify catering companies based on various criteria and assign them a rating that helps us choose the most suitable one for the client based on price and desired menu

Over 200,000 meals per day

We follow strict food safety standards in accordance with the Ministry of Health and the Food and Drug Authority. We conduct both scheduled and unscheduled inspections

Yes, both are available

Absolutely. The menu can be periodically adjusted based on client feedback and beneficiary needs, ensuring variety and nutritional balance

Yes, we provide meals for diabetics, low-sodium diets, vegetarian meals, and accommodate any food allergies

Yes, we can cover multiple cities simultaneously while maintaining the same quality and service standards

Yes, we provide hospitality services for events and conferences in addition to daily catering

Pricing is based on meal components, quantity, number of daily meals, and delivery location. Special offers are available for large or long-term contracts

We offer multiple payment options such as bank transfers, checks, or monthly payments as per the contract agreement

Yes, we commit to agreed delivery times and have monitoring teams to ensure meals arrive on time and at the appropriate temperature

We use equipment with cooling and heating systems depending on the meal type to ensure quality and safety until delivery

Yes, we provide monthly financial reports and performance quality assessments